OpenSupports is a PHP-MySQL script, an open source support ticket system for your website. You can create staff members who will help you to answers user’s tickets. Also, you can have an articles library for your users. Users can send support tickets and they will be answer by your staff members.
OpenSupports v2.1.0 has been relesed today and its new web site, too. There was an error in OpenSupports v2.0.3 when creates the info.php file in installation, it is fixed.
Some new features come with OpenSupports 2.1.0:
- Update System.
- Fixed error notification system.
- Fixed “info.php” error.
Also, I modify the forum and I added a Wishlist where you can post the features that you would like to have in next release.