About the application

OpenSupports is an open source ticket system for your clients. It gives you a better management of your users inquiries. They send you tickets through OpenSupports and you can handle them as you wish. The software provides you with tools to manage the tickets like departments, staff members, custom responses, language support. It also let you write articles for common issues or FAQs. All of this for free.

Open Source

Get access to the full source code at GitHub. If you are a developer, feel free to contribute with the project.

User System

You decide if you want your customers to log in or just use an email to create a ticket.

Articles

Give your customers support by writing articles about frequently asked questions and How-To Guides.

Multilanguage

We currently support 10 languages and adding more!

Give your customers the support they need

Provide your customers with a fully responsive and flexible interface.

Simple admin panel

Clean and easy to use admin panel where you can manage the tickets you recieve

Find and segregate the tickets you want easily with our filtering and search tools.

Manage responsibility with different permissions and roles for staff members.

Manage responsibility with different permissions and roles for staff members.

Collaborate

OpenSupports is an open source project stored at Github. You can contribute by reporting bugs, suggesting features, translating, or even writing your own piece of code.

Go to Github

Technologies we use

Our technologies are a perfect balance between modern development and compatibility.